Free ground shipping to continental United States. Expedite options are available at the checkout. We are also available for international customers. There are additional fees for International orders at the checkout.
Domestic packages within continental US are shipped via UPS or USPS. Complimentary shipping does not apply to international, Puerto Rico, P.O. Box, or Hawaii and Alaska addresses.
Orders which are placed before 2:30pm PST will be picked up by shipping carriers on the same day. Orders which are placed after 2:30pm PST will be fulfilled on the next business day.
For expedited options, please note that they would be processed by a shipping carrier the next day of the order placement. Saturday, Sunday and Holidays are not included.
We do not fulfill orders on Saturday, Sunday or company observed holidays. The following holidays are observed
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
If you refuse delivery of any order placed on kato-brand.com , the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid, but a shipping charge will be deducted.
FOR DISCOUNT CODES
Discount codes are for one-time use. If you use a discount code for a purchase on kato-brand.com, and the order is returned for a refund, the discount code can't be used again. Discount codes can only be redeemed at the time you place an order.